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02-26-0433

ADA Title II - State University of New Jersey - NJ

Complaint narrative

I am a blind student who uses JAWS as my screen reader. The university migrated to a new course registration platform (RegisterNJ) in January 2026 that is not accessible: form controls have no labels, the calendar picker is unreachable by keyboard, and error messages appear in modal overlays that JAWS does not announce. I contacted Disability Services on Jan 18 and IT accessibility on Jan 22; both said a fix was 'planned' with no date. I was unable to register for spring courses before the deadline.

Case timeline
Received
2026-02-11
Auto-classified
2026-02-11
Steward escalation
2026-02-11
Attorney review
In progress
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