Backlog overview
Legacy complaint triage progress across all regional offices.
Total legacy complaints
247,312
Auto-classified
182,450
Flagged spam
41,207
Duplicates detected
18,934
Certified for DOJ
63,120
Backlog burn-down by week
Legacy caseload remaining vs. certified.
Classification outcomes
AI classification across the backlog.
Priority actions
Recommended next steps to keep the migration on schedule.